FAQs

Q: Where is Bonbon Badminton located?
A: Our store is at 126 Holmes Rd #23, Liberty Hill, TX 78642.

Q: What are your store hours?
A: We’re open Tuesday-Saturday from 11 AM to 6 PM and Sunday from 12 PM to 5 PM. Monday closed.

Q: Are your products authentic?
A: Yes, we are authorized dealers for Victor and Yonex, ensuring 100% authentic items.

Q: What equipment do you offer?
A: We offer badminton rackets, strings, shuttlecocks, shoes, apparel, and accessories.

Q: Can I find beginner-friendly gear at your store?
A: Absolutely! We have options for players of all skill levels, from beginners to professionals.

Q: Do you offer racket stringing services?
A: Yes, we provide professional stringing services by a Victor-certified stringer.

Q: How long does stringing take?
A: Most stringing jobs are completed within 1-2 business days. Express service is available for an additional fees.

Q: Do you offer free shipping?
A: Yes, we offer free shipping for orders over $175 (excluding shuttlecocks) and orders under $175 will be charged flat rate fees of $19.99. If any questions please reach out to us. 

Q: Do you replace damaged grommets?
A: Yes, we can replace worn or damaged grommets upon request.

Q: Do you offer in store pickup? 
A: Yes, kindly call or text to our store number (254-394-5745) for in store pick up. 

Q: What is your return and exchange policy?
A: Please see details of Return policy here.

Q: Do you provide warranties on products?
A: Yes, warranties are available on select items. Please inquire about specific product coverage.

Q: How long does shipping take?
A: Orders typically ship within 1-3 business days and arrive within 5-7 business days.

Q: Can I track my order?
A: Yes, a tracking number will be emailed once your order is shipped.

Q: What type of strings do you carry?
A: We offer a wide range of strings from top brands like Yonex and Victor. See our stringing service page.